Can I cancel or change my order?

If you need to cancel or make adjustments to your order, you can email us at info@thebrightlashes.com and we will do our best to accommodate you. 


Can I return my lashes?

No returns, sorry! All sales are final 😊


Where do you ship to?

At this time we ship to the U.S, Canada, Mexico, and Australia. We are a very small company and are looking into shipping to more countries in the future. 

International customers are responsible for paying any import taxes that your country may charge. At this time we do not ship to the EU.


What are the lashes made of?

All of our lashes are handcrafted and are made out of a lightweight, flexible synthetic fiber. Our lashes are NOT mink, which makes them vegan and cruelty free!


Do you recommend a certain lash glue?

Yes! The Duo Brush-On Lash Adhesive in clear is Angela's favorite. You can buy it here 


How many times can I use my lashes?

The Bright Lashes can be applied 10+ times with proper care and handling. Please see the "Tutorial" tab for tips on how to apply your lashes.


How do I remove, clean, and care for my new false eyelashes?

To help keep your false lashes clean, make sure you apply mascara first to your natural lashes, and let it dry completely. Then apply your falsies. Putting mascara on falsies will decrease the life of them. When removing the false eyelashes, gently pull from the outer corner, using your fingers. The best way to get any eyeshadow or glitter off of your lashes is to use a clean spoolie. Run the dry spoolie along the lashes gently back and forth to remove any makeup. Angela recommends not getting the lashes wet because they can lose their shape. Gently pick off any glue blobs with your fingers after each use then place the lashes back in their box.